Privacy policy
Last Updated: 10/01/2025
1. Introduction
Mélange Integrative Health & Wellness Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book appointments, or interact with our services—both online and in person.
By accessing our site or using our services, you agree to this Privacy Policy.
2. Information We Collect
We collect information that helps us provide high-quality, personalized care and an exceptional experience. The types of information we may collect include:
A. Personal Information:
- Name, address, phone number, email address
- Date of birth and demographic information
- Payment details (processed securely through third-party payment systems)
- Appointment history, preferences, and communications
B. Health Information (if applicable):
If you submit forms or book consultations that include health details (e.g., through our HIPAA-compliant portal), that data is protected under HIPAA regulations. We do not share this information except as necessary to deliver care or comply with medical and legal requirements.
C. Website & Technical Data:
- IP address, browser type, and device information
- Website analytics, including pages visited, duration, and referral source
- Cookies and similar tracking technologies for functionality and performance
3. How We Use Your Information
We use your information to:
- Schedule, manage, and personalize appointments or treatments
- Communicate about your services, follow-up care, promotions, or updates
- Process payments and send receipts
- Improve website functionality and user experience
- Maintain records for internal compliance and legal obligations
We do not sell or rent your personal information to third parties.
4. How We Protect Your Information
We use secure servers, encryption, and industry-standard safeguards to protect your personal data. Access to sensitive information is restricted to authorized team members who require it for business or clinical operations.
Our booking and records systems (such as Aesthetic Record and RepeatMD) are HIPAA-compliant and use secure data encryption.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings; however, doing so may limit some site functionality.
We may use Google Analytics or similar tools to collect anonymous usage data to improve site performance.
6. Sharing of Information
We may share limited personal information with trusted third-party vendors who assist us in operating our business—such as:
- Appointment and payment processors
- Email marketing and communication platforms
- Website hosting and analytics providers
These partners are bound by confidentiality agreements and may only use your information to perform their contracted services.
We may also share information when required by law, regulation, or court order.
7. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- The right to access, correct, or delete your personal data
- The right to opt out of promotional communications
- The right to withdraw consent (where applicable)
You can update or request deletion of your information by contacting us at erin@melangeintegrativehealth.com
8. Email & SMS Communications
By providing your contact information, you may receive transactional and promotional messages from us. You can unsubscribe at any time by clicking “unsubscribe” in an email or replying “STOP” to SMS messages.
We comply with CAN-SPAM and TCPA regulations for electronic communication.
9. Links to Other Websites
Our site may contain links to external sites (e.g., vendors, partners, social media). We are not responsible for the privacy practices or content of those third parties.
10. Children’s Privacy
Our website and services are not directed to children under 18. We do not knowingly collect or store personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted here with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Mélange Integrative Health & Wellness Studio
69 North Main Street
Rochester, NH 03867
📧 erin@melangeintegrativehealth.com
📞 603-55-4221
